Shipping & Delivery Policy
At Miller & Rose London, we aim to deliver your order as quickly, safely, and efficiently as possible. Below you can find all important information regarding our shipping and delivery process.
If you have any questions, please contact us at info@millerroselondon.com.
Order Processing Time
All orders are processed within 1–3 business days after payment has been successfully received.
Once your order has been shipped, you will receive a confirmation email containing your tracking information so you can follow your package in real time.
Please note that processing times may be slightly extended during busy periods, holidays, or promotional events.
Estimated Delivery Time
The average delivery time is approximately:
- 3–7 business days, depending on your location and local courier services.
While we do our best to ensure timely delivery, delays may occasionally occur due to:
- Customs procedures
- High seasonal demand
- Courier delays
- Weather conditions
- International logistics disruptions
Delivery times are estimates and cannot be guaranteed.
Shipping Method & Origin
To provide efficient worldwide delivery, all orders are shipped directly from our international supplier facilities.
Depending on your country, import duties, taxes, or customs fees may apply. These charges are determined by local customs authorities and remain the responsibility of the customer where applicable.
Shipping Costs
Shipping costs are calculated at checkout and may vary depending on:
- Delivery destination
- Package weight
- Selected shipping method
Any applicable shipping fees will always be clearly displayed before completing your order.
Delivery Responsibility
Please ensure that all shipping information entered during checkout is accurate and complete.
- If tracking information confirms successful delivery to the provided address, responsibility for the package transfers to the customer.
- Miller & Rose London is not responsible for lost or stolen packages after confirmed delivery.
- Address errors or correction requests must be reported within 24 hours after placing the order.
Unfortunately, we cannot guarantee changes once an order has entered processing.
Tracking Your Order
Once your package has been shipped, you will receive tracking details via email. Please allow some time for tracking updates to become active after dispatch.
Contact Us
If you have any questions regarding shipping, delivery, or tracking information, please contact our support team:
Miller & Rose London
Email: info@millerroselondon.com