Terms & Conditions
These Terms & Conditions apply to all purchases and services offered through the website of Miller & Rose London. By accessing our website and placing an order, you agree to the terms outlined below.
If you have any questions, please contact us at info@millerroselondon.com.
1. Applicability
These Terms & Conditions apply to all visitors, customers, and transactions made through the website of Miller & Rose London.
By placing an order on our website, you confirm that you have read, understood, and agreed to these terms.
2. Product Information
We strive to ensure that all product descriptions, images, pricing, and information displayed on our website are accurate and up to date.
However, occasional typographical errors, inaccuracies, or minor variations may occur. Miller & Rose London reserves the right to correct any errors and update information at any time without prior notice.
Please note that product colors may vary slightly depending on screen settings and lighting conditions.
3. Orders & Payments
All orders are subject to availability and confirmation of payment.
Orders will only be processed once full payment has been successfully received.
We offer multiple secure payment methods, though availability may vary depending on your country or region. Customers are responsible for verifying which payment methods are supported in their location before completing a purchase.
For security reasons, orders may occasionally require additional verification.
4. Processing & Delivery
We aim to process and ship orders as efficiently as possible.
Estimated Processing Time
- 1–3 business days
Estimated Shipping Time
- 3–7 business days, depending on destination and local courier services
All orders are shipped directly from our international supplier facilities to ensure fast and efficient global delivery.
Please note that shipping times are estimates and may occasionally be affected by customs procedures, carrier delays, holidays, or high seasonal demand.
5. Returns & Cancellations
Please refer to our separate Return Policy for complete information regarding returns, refunds, exchanges, and cancellations.
Orders that have already entered processing or shipment may no longer be cancelled.
6. Liability
Miller & Rose London is not liable for:
- Delays caused by shipping carriers or customs authorities
- Lost or stolen packages marked as successfully delivered
- Incorrect shipping information provided by the customer
- Minor product variations that do not affect the functionality or quality of the item
Customers are responsible for ensuring that all shipping information is entered correctly at checkout.
Address correction requests must be submitted within 24 hours after placing an order.
7. Intellectual Property
All content on this website, including but not limited to:
- Texts
- Product descriptions
- Images
- Logos
- Branding
- Website design
is the intellectual property of Miller & Rose London and may not be copied, reproduced, distributed, or used without prior written permission.
8. Complaints Procedure
At Miller & Rose London, customer satisfaction is extremely important to us.
If you have a complaint or concern regarding our products or services, please contact us via:
We aim to respond to all inquiries and complaints within 5 business days.
9. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of the UK.
Any disputes arising from the use of our website or services shall be subject to the jurisdiction of the competent courts in the UK.